3 Questions To Ask Before Signing Up With A Landscape Management Software

 

3-Questions-To-Ask-Before-Signing-Up-With-A-Landscape-Management-Software

Picking the right landscape management software can prove challenging when you have so much to consider. Spend some time deciding what you want before embarking on the search process. You must understand your business needs and challenges before making a decision on the most suitable software.


Why do I need a Landscape Management Software?

Identifying the role of the landscape management software early will help you narrow down on the best product for your needs. Make a list of the issues you are facing in the business, and highlight the challenges you can solve with landscape management software. Often, you will come across software with hundreds of features you may never use, which can leave you feeling overwhelmed. Look for software providers who are willing to customize the product to your needs, so that you only pay for what you need. You can upgrade to more features later to accommodate changing dynamics within the business.

What kind of support will you get?

Look for a landscape management software provider who is willing to stand by their product to ensure your business runs smoothly at all times. In the search process, ask questions that will help you understand the kind of support available (free vs. paid); their support hours especially on weekends and holidays; the availability of support personnel and the type of support available. If possible, ask for data on their first call resolution, a number of time customers spend on hold and any other information to support the quality of their customer support services. Once you have all the data, cross-check with previous or current clients to make sure it is right. Signing on with a software provider with poor customer support can compromise your operations, including your security if something is not working and you cannot access the help you need to fix it.

Is the Software Easy to Use?

The best way to assess the usability of any landscape management software is to ask the salesperson for a live demo. Watch the salesperson attentively and ask probing questions to see how many clicks it takes to complete a simple task. If you like the demo, ask for a free trial where you can test out the software in a real work environment. Many landscape management software providers are confident enough in the usability and quality of their product and will allow you a free trial of up to 30 days to fully test out the software.

In your search, you will come across different software that promise to help you run your landscaping business more efficiently. Look beyond the beautiful marketing and examine each option carefully. The quality of service you receive early on in the selection process will give you an idea of the kind of service to expect after you sign up. If you are looking for a software that can be customized to your needs, contact ProfitLion today.