5 Landscape Management Software Benefits For Your Customers
We’ve talked before about how landscape management software can make your employees lives easier. That’s great of course, but what about the customers? Well, you can rest assured that they aren’t let down by LMS either. Here are just 5 of the ways that landscape management software benefits your customers.
1. Easily Update Estimates
People generally like surprises, but they don’t like being surprised by an unplanned bill. That’s why it’s important that you’re always giving your customers the most accurate estimate you can. Landscape management software gives you access to all of the information you need to make accurate estimates and get them out to your customers as quickly as possible.
2. Keep Your Crew Working Optimally
Needless to say most customers don’t like it when you’re late to the job. Things happen of course, but ideally you want to keep your crews as punctual as possible. That can be tough to do when you have multiple crews out on multiple jobs. What happens if one is routed through unexpected traffic or one gets some bad information and ends up at the wrong spot?
Landscape management software solves this problem by giving you access to comprehensive routing tools that help you keep your crews moving. In addition, much of the process can be automated. That’s one less thing that you have to do personally, giving you time to focus on some of the other aspects of your business that demands your attention.
3. Quickly Send Invoices And Receive Payments
Customers want their invoices promptly. They also want to send you payment and be done with it. Having to constantly worry about whether payment has gone through is the last thing a customer needs on their plate. Landscape management software facilitates both of these goals, giving you access to a suite of tools that help you promptly create invoices and process payments.
4. Keep Your Invoices Simple
Customers also appreciate it when their invoices are easy to understand, which is another thing landscape management software can help you with. LMS provides tools for creating invoices that are professional and readable. In addition, when you use the same tools for all of your invoices they come out more uniform which gives your customers an idea of what to expect ahead of time. It can be frustrating having to deal with handmade invoices that change from week to week.
5. Streamline Your Inventory Management
Inventory management is something that many landscaping companies have trouble with. All it takes is one item that doesn’t get entered into the database properly to throw a job off completely. Maybe you get in a shipment and don’t get around to adding it or you use some materials on a job and forget to remove it from the inventory. In either case, one of your customers will ultimately be paying for your mistake, and then you’ll pay for it down the line when they don’t schedule your services the next time.
Most landscape management software has tools to assist you with inventory management, and since LMS integrates with your entire business operation, it becomes much easier to spot discrepancies. Finally, there’s built-in redundancy to ensure that even if one person makes a mistake your inventory will still end up as it should.
As you can see, good landscape management software makes life easier for both you and your customers. For more information on how LMS can help you grow your business, please contact us at ProfitLion today.